smartads
Yahoo! Smart Ads; A milestone
Despite its recent management shakedown, Yahoo takes advertising and behavioral targeting up a level today. Dubbed SmartAds, these creative deliver on a very old promise of the web: deliver the right product, to the right person, at the right time. The idea is to bring targeting into the ad itself as opposed to merely using demographics, geographics or any behavioral target as a parameter for serving the ad.
Essentially, this means that Yahoo! can, based on the info it has on me, serve me an ad that only I will see. Mass customization in action.
This is not new.
Direct Marketers have tried to make advertising personalized and as relevant as possible for years. Remember the Reason magazine covers with a photo of your house on it, warning that "they know where you are?".
In my early days as an online advertising professional, back in 99, I was sending out email newsletters that would promote, say, a travel offer. It was a time where we had a database of over 1 MM members. We had their first and last name, their wife's, kids, their zipcodes etc...The mailing would be dead simple: target the chicago area in February (rainy, cold, miserable) with a personalized message. The subject line would read:
Dear <insert first name>, take <insert wife's first name> and the kids to sunny Orlando?
The open rate, response rate and conversion we had were through the roof. And that was in 99. So yes, personalized advertising works. But what next?
We are reaching a point where scale is no longer an issue. Google, Yahoo! and all the big players have the ability to customize ads to death, for millions of users, in real time. It is a milestone. This widespread use of the technique means that users will feel empowered, as in - wow this is cool and will gradually overcome their fear of lack of privacy etc... Having ads calling you by name will almost become routine.
But at some point, users (you and I) will realize that the information used to target them so precisely is actually theirs. It's their attention data, behaviors, demographics, clickstream etc...and this will open the floor to new business models I have blogged about here previously: models that involve the user as a partner. Models that evolve from a publisher/ad serving centric model to a user centric model. Models that tell users: here's your cut.
Given that Google is commited to data interoperability (as in: Google lets you take your data to go to a competitor - see this Eric Schmidt interview, scroll way down), I would not be surprised if these models were appearing within the next 18 months. Watch this space.
The
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